Pennsylvania Turnpike Commission
Miles of Opportunity
Human Resources Analyst,
Training & Development
Interested candidates must apply to the Human Resources Analyst posting by visiting careers.paturnpike.com by March 21, 2022.
Posting Start Date: March 8, 2023
Posting End Date: March 21, 2023
Position Number: 80000019
FLSA Status: Salaried Exempt
Department: Human Resources
Salary Grade: E-13
Salary Range: $52,499.20 – $78,769.60
Employment Type: Full Time
Building Location: Central Office Building
Building Street: 700 S. Eisenhower Boulevard
Building City: Middletown
Building State: Pennsylvania (US-PA)
Building Zip Code: 17057
Work Schedule: Flexible Work Options
The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:
Hybrid Work – combination of remote and in-person reporting
Alternate Work Schedule – flexibility to adjust work schedule length to complete work week in fewer days
*Some options may require completion of probationary period. The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.
The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 552-mile system used by 192 million vehicles a year. Together, we are building the highway of the future.
Job Purpose and Summary
The PTC is looking for a talented training and development professional to join our Training and Development team in Human Resources! The ideal candidate for this role will be an innovative self-starter, who has a drive for initiative. The Human Resources Analyst role focuses on designing and developing top quality eLearning experiences in support of performance and business goals. This position will be responsible for creating engaging eLearning solutions for a variety of audiences within PTC business units.
The Human Resources Analyst will also be managing the day-to-day operations and maintenance of the Learning Management System (LMS) by collaborating with liaisons within each department to maintain the LMS content quality, completion compliance, reports, and assignment information.
The PTC strives for all employees to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions that make us a better organization.
Essential Functions & Responsibilities
Maintains the administration of the Learning Management System (LMS) and performs data entry in the LMS to include running training reports, registering class participants, creating curricula, and assignment profiles. Trains coordinators within each department on the proper use and functions of the LMS.
Creates eLearning courses by taking instructional designs and putting them into Articulate Storyline or other eLearning tools, ensuring that each eLearning module Is visually appealing and engaging for the learner.
May draft and/or distribute communications regarding changes to the LMS, new training courses, or scheduled downtimes of the system.
Performs the day-to-day activities for one or more HR programs, projects and/or special assignments. Recommends and implements changes in procedures to facilitate effectiveness for assigned areas.
Develops, designs, and delivers training programs to assist employees in maintaining and improving job skills, such as interpersonal communication. May assess employee training needs and provide guidance to the most appropriate training method.
Modifies existing training course methods or materials, including visual aids, handouts, surveys, and exercises.
Schedules workshops, instructors, and rooms; assists instructors with course set-up and other training requirements.
Prepares materials necessary to ensure training certificates are issued and training records are updated for all course participants.
Serves as a customer service representative and provides guidance on HR training related issues. Interprets and familiarizes employees with established policies, procedures, laws, and regulations.
Maintains and updates HRIS, learning management, records, and other automated systems. Generates reports.
Collaborates and participates on project/program teams and meetings.
Maintains HR intranet/extranet to ensure information regarding programs remains current.
Attends HR related seminars and researches industry updates to stay current on trends and legal requirements related to assigned program area(s).
Maintains confidentiality and appropriately handles sensitive issues.
Uses situational awareness to anticipate and prevent accidents.
Performs related duties as assigned.
Seven (7) years of experience in human resources, education, or training field. – OR – Three (3) years of experience in human resources, education, or training field AND a bachelor’s degree in human resources, education, or related field.
Equivalent combination of education and/or experience may be accepted.
Successful completion of twelve (12) months as a Human Resources Trainee OR one (1) year as an Administrative Officer in the Human Resources Department with the PTC will be considered equivalent to the minimum education and experience requirements.
Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment.
Attention to Detail
Physical Demands and Work Environment
Position demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position may require occasional travel and/or fieldwork with exposure to highway traffic. May occasionally work outside of normal business hours for assigned work assignments.
Office environment with low levels of noise, adequate lighting, and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.
The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement. In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.
The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.
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